Terms & Conditions – Mudgil Royal Delight
Last Updated: [Date]
Welcome to Mudgil Royal Delight (“we”, “our”, “us”). By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully before using our services.
1. Acceptance of Terms
By visiting our website, creating an account, or placing an order, you accept and agree to follow these Terms & Conditions.
If you do not agree, please refrain from using our website.
2. Eligibility
You must be:
- At least 18 years old, or
- Using the website under the supervision of a parent/guardian.
3. Products & Descriptions
We aim to provide accurate information about all products (including Walnut Giri and other dry fruits).
However:
- Colors, packaging, and descriptions may vary slightly.
- We reserve the right to modify product details without prior notice.
4. Pricing & Payments
- All prices listed on the website are final and include applicable taxes (unless specified).
- We reserve the right to update prices anytime without notice.
- Payments must be made through our secure payment gateways.
- We do not store or access your credit/debit card details.
5. Order Confirmation & Cancellation
a. Order Confirmation
Once you place an order, you will receive a confirmation email/SMS.
b. Order Cancellation by Customer
Customers may cancel their order before it is shipped.
Once shipped, cancellation is not allowed.
c. Order Cancellation by Mudgil Royal Delight
We may cancel or refuse orders due to:
- Incorrect pricing
- Stock unavailability
- Payment failure
- Fraudulent activity
A full refund will be processed if payment was already made.
6. Shipping & Delivery
- Orders are shipped to the address provided by the customer.
- Delivery timelines may vary based on location and courier services.
- We are not responsible for delays caused by logistics, weather, or unforeseen issues.
A detailed Shipping Policy can be provided separately.
7. Returns & Refunds
Due to the nature of food products, returns are limited.
We only accept returns or replacements if:
- The product received is damaged,
- Wrong product delivered, or
- Packaging was tampered.
Customers must inform us within 48 hours of delivery with proof (photos/videos).
Refunds (if approved) will be processed to the original payment method.
8. Use of Website
You agree not to:
- Copy, distribute, or misuse our website content
- Attempt to hack, damage, or disrupt the website
- Use our products for illegal purposes
- Provide false information while ordering
9. Intellectual Property
All content on this website, including:
- Logos
- Product images
- Designs
- Text
- Graphics
is the property of Mudgil Royal Delight and is protected under copyright laws.
Unauthorized use is strictly prohibited.
10. Limitation of Liability
Mudgil Royal Delight is not liable for:
- Any indirect, incidental, or consequential damages
- Issues caused by courier partners
- Misuse of products by customers
Our maximum liability is limited to the amount paid for the order.
11. Third-Party Services
Our website may use third-party service providers for:
- Payments
- Shipping
- Analytics
- Marketing
Each third party has its own policies which customers should review.
12. Account Responsibility
If you create an account, you are responsible for:
- Maintaining confidentiality of your login details
- Ensuring all information provided is accurate
- Notifying us immediately in case of unauthorized access
13. Governing Law
These Terms & Conditions are governed by the laws of India.
Any disputes shall be resolved in local courts of our business jurisdiction.
14. Changes to Terms
We may update these Terms & Conditions at any time.
Changes will be posted here with a revised “Last Updated” date.
15. Contact Us
For questions about these Terms & Conditions, reach us at:
Mudgil Royal Delight
Email: info@royaldelight.in
Phone: +91 987-191-3338 | +91 888-280-5710
Address: M24 Second Floor Block M, Old DLF Colony Sec14, Gurugram Haryana 122001 India